Simulated workplace
Department
Pathology Collection Centre
Collects blood and other specimens for the partner laboratory, identifies patients and labels specimens correctly, manages specimen storage and courier despatch, and looks after anxious, young and unwell patients during collection.
Responsibilities
What the team is accountable for
- Verify patient identity and request forms before every collection
- Perform venous and capillary collections
- Prepare, store and despatch specimens within time limits
- Manage sharps, spills and exposure incidents
- Maintain collection room stock and equipment
Performance measures
How we know it is working
0.6%
Specimen rejection rate
9 minutes
Average wait
0 this year
Needlestick injuries
People
Who works here
MC
Mei-Ling Chow
Pathology Collection Supervisor
Mei-Ling supervises the collection centre, trains new collectors and has collected specimens for the partner laboratory for twelve years.
Systems
Where the work is recorded
Pathology Specimen Register
Records every specimen collected at Toronto and in the treatment rooms, with the tests requested, collector, storage, courier despatch and laboratory outcome.
Clinical Incident and Hazard Register
Records clinical incidents, near misses, medication and specimen errors, staff injuries, privacy breaches and hazards with a severity rating, review status and actions.
Scenarios
Assessment tasks in this department
Documents