Simulated workplaceCAQA Lakeside Health is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
HLTCAQA LakesideSimulated workplace
Simulated workplace
Controlled documents

Document library

Controlled policies, procedures, forms, templates, registers and plans. Forms and templates can be completed on screen and printed.

14 documentsFormPlanPolicyProcedureRegisterTemplate
CodeDocumentTypeOwnerVersionNext review
LAK-POL-001Infection Prevention and Control Policy
This policy sets out how Lakeside Health prevents the transmission of infection to patients, staff and visitors across i
PolicyClinical Nurse Manager4.26 February 2027
LAK-POL-002Privacy and Health Records Policy
This policy describes how Lakeside Health collects, uses, stores, shares and protects patient health information in line
PolicyPractice Manager3.118 March 2027
LAK-POL-003Clinical Incident, Open Disclosure and Complaints Policy
This policy sets out how Lakeside Health reports, rates, investigates and learns from clinical incidents and near misses
PolicyChief Executive Officer and Medical Director2.39 October 2027
LAK-POL-004Medication Management and Scheduled Medicines Policy
This policy sets the rules for prescribing, dispensing, storing, administering and disposing of medicines and vaccines a
PolicyPharmacist in Charge3.027 May 2027
LAK-PRO-001Hand Hygiene and Standard Precautions Procedure
This procedure describes how every worker performs hand hygiene, selects and uses personal protective equipment, handles
ProcedureClinical Nurse Manager2.46 February 2027
LAK-PRO-002Reusable Medical Device Reprocessing Procedure
This procedure sets out how reusable dental and medical instruments are transported, cleaned, inspected, packaged, steri
ProcedurePrincipal Dentist3.214 April 2027
LAK-PRO-003Venous Blood Collection and Specimen Handling Procedure
This procedure describes how collectors identify the patient, check the request, collect venous blood, label and prepare
ProcedurePathology Collection Supervisor2.23 July 2027
LAK-PRO-004Patient Registration, Identification and Appointment Procedure
This procedure sets out how reception staff register new patients, confirm identity at every attendance, manage appointm
ProcedurePractice Manager2.018 March 2027
LAK-FRM-001Clinical Incident and Hazard Report Form
Staff use this form to report any clinical incident, near miss, medication error, hazard, injury or privacy breach so th
FormPractice Manager2.19 October 2027
LAK-FRM-002New Patient Registration and Consent Form
New patients complete this form so that Lakeside can register them correctly, record who else is involved in their care,
FormPractice Manager3.018 March 2027
LAK-TPL-001Allied Health Treatment Plan and Delegation Template
Allied health professionals use this template to document a patient's assessment findings, goals and treatment plan and
TemplateAllied Health Team Leader1.522 January 2027
LAK-TPL-002Practice and Clinical Governance Meeting Minutes Template
The Practice Manager or the meeting secretary uses this template to record practice meetings and clinical governance com
TemplatePractice Manager2.05 August 2027
LAK-REG-001Clinical Staff Credential and Training Register
This register records the registration, insurance, immunisation, mandatory training and competency status of every clini
RegisterPractice Manager2.211 November 2027
LAK-PLN-001Medical Emergency and Emergency Response Plan
This plan sets out how staff at each Lakeside site respond to a medical emergency involving a patient, visitor or collea
PlanClinical Nurse Manager3.32 September 2027