Simulated workplaceCAQA Lakeside Health is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
HLTCAQA LakesideSimulated workplace
Simulated workplace
Staff directory

The people

Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.

Every person here is fictional. Names, roles and biographies were invented by CAQA for the simulation and do not describe any real person.
DH

Dr Helena Marchetti

Chief Executive Officer and Medical Director
Executive · she/her

Helena is a general practitioner who founded Lakeside in 2003 and now leads the group, chairs clinical governance and still consults two sessions a week.

CO

Cassandra Oyelaran

Practice Manager
Reception and Practice Administration · she/her

Cassandra runs reception, billing, accreditation and complaints across the three sites and has managed medical practices for fourteen years, six of them at Lakeside.

RA

Ruth Abernathy

Clinical Nurse Manager
General Practice and Nursing · she/her

Ruth leads the nursing team, the treatment rooms, immunisation and the emergency response, and has been a registered nurse in primary care for nineteen years.

LF

Liam Fotheringham

Allied Health Team Leader
Allied Health · he/him

Liam is a physiotherapist who leads the Charlestown allied health team, supervises the allied health assistants and joined Lakeside eight years ago.

DA

Dr Anton Kowalczyk

Principal Dentist
Dental Clinic · he/him

Anton leads the dental clinic, owns the radiation safety and sterilisation systems and has practised dentistry in Lake Macquarie for eleven years.

MC

Mei-Ling Chow

Pathology Collection Supervisor
Pathology Collection Centre · she/her

Mei-Ling supervises the collection centre, trains new collectors and has collected specimens for the partner laboratory for twelve years.

SN

Samuel Nakamura-Reid

Pharmacist in Charge
Pharmacy · he/him

Samuel runs the pharmacy, the imprest supply and the cold chain, supervises the pharmacy technicians and has been at Lakeside for five years.

JW

Jordan Whitlam

Senior Medical Receptionist
Reception and Practice Administration · they/them

Jordan trains new reception staff, manages the telehealth bookings and the front desk at Warners Bay and has been with Lakeside for seven years.

AR

Aisha Rahimi

Dental Assistant and Sterilisation Coordinator
Dental Clinic · she/her

Aisha assists chairside, coordinates the reprocessing room and steriliser records and has worked in dental assisting for nine years.

BO

Ben Oduya

Allied Health Assistant
Allied Health · he/him

Ben delivers delegated physiotherapy and occupational therapy programs, runs the falls prevention group and has been at Charlestown for three years.